In the rare event that something has to be returned we allow 30 days from receipt
of the purchased item for the purchaser to contact us before returning. Where possible
new items will be replaced not repaired if faulty within 28 days. Items returned
which are not faulty or returned as not wanted/wrongly ordered will be charged a
20% restocking fee. Items must be returned in the condition as dispatched with all
original packing. Goods must be returned insured and carriage paid at the buyers
expense. Used items are not normally accepted for return except if faulty on delivery.
Consumables such as Styli, batteries etc will not be accepted for return
We take great care to be sure that all information is correct.
Unfortunately everybody makes mistakes, including us.
Free economy post and packing is offered on most items delivered to most areas of
the UK mainland.
Where free delivery is not offered the postage cost would be shown.
Most purchases would dispatched by Hermes via parcel shop. Delivery is normally 2nd
working day after they collect from the parcel shop.
Up to 1 Kg can be dispatched Royal Mail 1st class sign for. This would however incure
an extra charge of £2.40
Up to 1 Kg can be dispatched by Royal Mail special delivery.
Before 1p.m next working day.
(Saturday and Sunday would be delivered Monday) £7.00
Royal Mail special delivery (1 - 2 Kg). Before 1p.m next working day - £12.00
Other 24 hour courier - £10.00
I can no longer book a same day collection with the exception of TNT which has to
be booked by 11 a.m Monday to Friday for same day collection.
I can book for a next working day collection up till 6 p.m. Mon - Thur.
Friday and weekend up till 6 p.m Sunday for Monday collection
Some postcodes are excluded from the above courier costs as they
surcharge for the following areas
Scottish Highlands and islands
AB- DD – HS – IV – KA – KW – PA – PH
Northern and Southern Ireland and all off shore islands
BT – IM – TR21 to TR25
For these areas please contact by e.mail firstname.lastname@example.org