Bristol Sound Systems Ltd

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RETURNS

In the rare event that something has to be returned we allow 30 days from receipt of the purchased item for the purchaser to contact us before returning. Where possible new items will be replaced not repaired if faulty within 28 days. Items returned which are not faulty or returned as not wanted/wrongly ordered will be charged a 20% restocking fee. Items must be returned in the condition as dispatched with all original packing. Goods must be returned insured and carriage paid at the buyers expense. Used items are not normally accepted for return except if faulty on delivery. Consumables such as Styli, batteries etc will not be accepted for return




take great care to be sure that all information is correct.

Unfortunately everybody makes mistakes, including us.


Free economy post and packing is offered on most items delivered to most areas of the UK mainland.


Where free delivery is not offered the postage cost would be shown.


Most purchases would dispatched by Hermes via parcel shop. Delivery is normally 2nd working day after they collect from the parcel shop.


Up to 1 Kg can be dispatched Royal Mail 1st class sign for. This would however incure an extra charge of £2.40


Up to 1 Kg can be dispatched by Royal Mail special delivery.  

Before 1p.m next working day.

(Saturday and Sunday would be delivered Monday)                          £7.00

Royal Mail special delivery (1 - 2 Kg). Before 1p.m next working day  -  £12.00  



Other 24 hour courier  -  £10.00


I can no longer book a same day collection with the exception of TNT which has to be booked by 11 a.m Monday to Friday for same day collection.


I can book for a next working day collection up till 6 p.m. Mon - Thur.

Friday and weekend up till 6 p.m Sunday for Monday collection



Some postcodes are excluded from the above courier costs as they

surcharge for the following areas



Scottish Highlands and islands

AB- DD – HS – IV – KA – KW – PA – PH


Northern and Southern Ireland and all off shore islands

BT – IM – TR21 to TR25





Payment methods.


Payment through Pay Pal  (Details upon request)


Direct Bank transfer  (Details upon request)